◦All Instant Win Games (excluding Multiplier, Casino Dice and Fortune36) You may ONLY play on the following games to qualify for this offer:.just below the wagering requirements is this: I understand the bonus terms differently.

How Long Do Payouts From Virgin Casino Generally Take?.

VirginGames - Thank YOU, you certainly have made a GREAT impression!! I express that I am not happy because my session was terminated and account locked during Live Play and my documents were not even looked at during the business day.ĭave promptly refers to the T&C's and ENDS the chat whilst i am still chatting?. I asked him why is it now 48hours and he advises that there is a 'Backlog' on verifications and the Security Team have left for the day. Dave advises me that my account is still not verified and that it takes up to 48 hours now. At about 18h45 (UK Time) I get onto live chat and speak to Dave again.

I submitted my documents at about 8am (UK Time) and figured that it would be verified by the evening. He further advises that it will take up to 24 hours. Dave advises me that the account is locked for verification. The email basically says that my account is suspended until i submit documents? So i get on the live chat function and speak to Dave. I opened my email and noted an email from virgingames. Played for a bit and just as i started to go ahead, none of the games would load. In any event, I just deposited and continued playing. To top it all off, you can't even play thunderstruck? I find the bonus terms to be a bit ridiculous and I did not want to be held to such terms.

Once the play through requirement above has been met, we will match your first deposit with up to £100 cash.

Earn your bonus by playing through your first deposit, additional deposits or winnings.

You must play through 25 times your first deposit amount to earn your Casino Welcome Bonus.

A minimum first deposit of £5 must be made to qualify for the Casino Welcome Bonus.

The reason I did not take the bonus is because of the following: Im glad I read the terms because I had intially planned on taking their welcome bonus. I deposited and did not claim the welcome bonus. I decided to make a deposit today and have not had a pleasant experience thus far. I used my account to play for free and check the games out. I registered an account a few days ago at (Accredited here). Just though I would share my experience with you before you decide to sign up at Virgin Games.

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